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Terms of Service

These terms govern your use of EducaZone as a parent, student, or tutor. By using the platform, you agree to the terms below.

Last updated: September 2026

User Responsibilities

  • Provide accurate information when creating an account or profile.
  • Keep your login credentials confidential and secure.
  • Use EducaZone only for lawful purposes related to finding, booking, or providing tutoring services.
  • Treat other users respectfully in all messages, reviews, and lessons conducted through the platform.

Tutor Responsibilities

  • Provide truthful information about qualifications, experience, and subjects taught during profile setup.
  • Honor confirmed bookings and communicate promptly if a lesson needs to be rescheduled or cancelled.
  • Deliver lessons professionally, whether conducted online or at a student's home.
  • Understand that a profile remains subject to admin review and may be suspended for policy violations.

Parent Responsibilities

  • Provide accurate contact and scheduling information when booking a lesson.
  • Attend confirmed lessons as scheduled, or cancel with reasonable notice to the tutor.
  • Submit reviews honestly and based only on lessons that were actually completed.
  • Ensure a safe environment for in-home lessons when that teaching mode is selected.

Booking Rules

A booking begins as pending until the tutor confirms it. Only confirmed bookings are considered active lessons. Cancelling a confirmed booking should be done as early as possible out of respect for the other party's schedule. EducaZone reserves the right to remove bookings that violate these terms.

Review Rules

Reviews may only be submitted by the parent associated with a confirmed booking, and only one review is permitted per booking. Reviews must reflect a genuine lesson experience. Reviews found to be fraudulent, abusive, or unrelated to an actual lesson may be removed.

Liability Disclaimer

EducaZone acts as a marketplace connecting parents and tutors and is not a party to the tutoring arrangement itself. We do not guarantee the accuracy of tutor-provided information beyond our admin review process, and we are not liable for the outcome of any lesson, in-person interaction, or dispute between users. Users engage with each other at their own discretion.